Susan’s Resume

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Third Bear Incorporated, 9/2003 – Present
Multimedia Producer

  • Create graphics – print, web and video for marketing, court exhibits and online
  • Coordinate and engineer recording sessions for audio syncing to video and tracking for film and television music
  • Put the final mix on tracks for mastering and release to film, television and radio
  • Clean up and enhance audio for court exhibits, web video/audio and CD releases

The College Board, 4/2011 – 4/2012
Project Manager/Producer

  • Managed entire marketing and communications project plan for the SAT School Day Program
  • Coordinated multiple business units with business technologies to create and execute major marketing campaigns targeting professionals, students, parents and educators
  • Created and edited graphics and video for multimedia presentations, DVD launches and web properties
  • Created and edited original music for video, web and multimedia presentations

Carolee LLC, 7/2007 – 10/2010
Graphics Coordinator

Managed key projects for marketing department including:

  • The entire print process of collateral, in-store signage, manuals and catalogs
  • Created email promotions from inception to launch to ongoing budget and progress updates
  • Carolee.com, company interactive web site
  • International broadcast commercials
  • Videos for use in-store and online

FedEx Kinko’s, 11/2004 – 7/2007
Regional Trainer

  • Specifically recruited to teach graphic design including advanced desktop publishing. Focus was on using high end publishing programs such as Adobe CS2/3, Microsoft, QuarkXPress and Adobe Acrobat
  • Training, which included customer satisfaction classes, resulted in improved positive customer feedback and increased in-store sales

TMP Worldwide, 9/2002 – 11/2003
Web Application System Analyst

  • Responsible for coordinating day-to-day operation for updates and new features to worldwide web-based order entry and tracking application
  • Managed eSend, TMP’s online order-entry application. Coordinated international programming teams in India, Hungary and Australia, external vendors and field beta-testing for eSend
  • Put into operation company-wide OS X platform upgrade and application bundle release
  • Consulted for national centralized production design department on improving efficiency

TMP Worldwide, 7/2000 – 9/2002
National Director of Production

  • Put together and managed a team of freelance and staff artist/designers and art directors to create a wide range of promotional documents and web graphics for major clients including many Fortune 500 companies.
  • Configured and maintained 60+ Mac environment encompassing OS 8.6 – OS X
  • Involved in company-wide production consolidation from 15 offices nationwide into two major production facilities.
  • Increased efficiency and reduced print errors resulting in a 25% reduction in labor costs within six months
  • Created and instituted “Express Non-Media” program for quick-turnaround design/collateral products
  • Streamlined workflow to include web-based job tracking system.

Kinko’s Inc., 1/2000 – 7/2000
Digital Output Coordinator

  • Produced custom design work for largest clients including Andersen Consulting and Universal Music
  • Trained all members of Computer Services Department on digital output techniques
  • Within the first month, increased profitability in Color Department by 20%
  • Streamlined entire output workflow

Kinko’s Inc., 4/1997 – 12/1999
Regional Technology Trainer

  • Guided digital career path of more than 400 co-workers
  • First trainer to introduce expert-level classes company-wide
  • Chosen to review and test new programs of study before company-wide use
  • Received more than 95% approval ratings from class attendees who submitted feedback forms
  • Created and maintained training department web site

Software Knowledge

Expert Level:

  • Adobe CS5
  • Pro Tools
  • Logic Studio
  • Reason
  • Microsoft Office
  • QuarkXPress
  • Pitstop/Flightcheck
  • Scanning software
  • Imposition software

Intermediate Level:

  • Dreamweaver
  • HTML
  • Flash
  • MS Project

Certifications

Master Certificate in Music Production and Technology, Berklee College of Music, Boston: GPA 3.962
Adobe® Certified Color Specialist
Xerox® Certified DocuTech Operator
Xerox® Certified DigiPath Operator


Other Skills

  • Mac/PC desktop support
  • Expert-level knowledge of Xerox, Canon, HP laser/inkjet plotters and printers and their associated RIPs
  • Thorough knowledge of CMYK, offset and digital printing including variable data processes
  • Conversational Spanish

Affiliations

Berklee College of Music Alumni Association
ASCAP (Songwriter and Publisher member)
BMI (Songwriter and Publisher member)